Please check the Frequently Asked Questions below before using our contacts page, as you may find your answer here more quickly:
We aim to dispatch same day if orders are made before 11am. However, please allow 1 working day for despatch.

All products are sent by 2nd class Royal Mail postage unless specified and this adds 1-2 days for UK delivery.

International orders are sent by Spring Global via the Post NL network. See our delivery and returns page for estimated shipping periods for specific countries/regions.

Estimated delivery periods: UK: 1-2 Days, Europe: 5-10 Days, US: 7-14 days, ROW: 10-21 Days.

We are seeing delays across the world because of the covid-19 pandemic and also due to conflict in Eastern Europe.

All of our packages go through a European mailing hub in The Netherlands before going onto other countries.

Tracking will update when it is processed in the Netherlands and not update again until it is through customs processing in your country. This is where we are seeing longest delays.

99.9% of our packages arrive eventually, so we ask that you remain patient and only contact us if 4 weeks have passed since the date of dispatch.

Covers have a hidden magnet which keeps the cover closed in transit and when reading in the bent back position. Our covers are made to fit a variety of devices so the sleep/wake function is not possible.
Our tech covers use a new hook and loop grip technology that is a slimmer and stronger version of velcro (used in NASA spacesuits) which means almost any ereader or tablet with 7 or 8 inch screen can work with our covers. See the fitting video and size guides on each product page for specific information.
We have a create your own cover listing whereby you can upload any book cover images or a photograph for example and we can make any of our products using them.
Yes, we offer a limited range of our most popular products on Amazon Europe and US sites, which make shipping quicker and cheaper. We also sell wholesale via Faire in the US and Ankorstore in Europe. Use the links in the partners section at the bottom of the homepage to see our presence there.
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