All products are sent by 2nd class Royal Mail postage unless specified and this adds 1-2 days for UK delivery.
International orders are sent by Spring Global via the Post NL network. See our delivery and returns page for estimated shipping periods for specific countries/regions.
Estimated delivery periods: UK: 1-2 Days, Europe: 5-10 Days, US: 7-14 days, ROW: 10-21 Days.
All of our packages go through a European mailing hub in The Netherlands before going onto other countries.
Tracking will update when it is processed in the Netherlands and not update again until it is through customs processing in your country. This is where we are seeing longest delays.
99.9% of our packages arrive eventually, so we ask that you remain patient and only contact us if 4 weeks have passed since the date of dispatch.