1. DELIVERY SCHEDULE

We Ship all products within 1 business day.

CHRISTMAS CUT-OFFS (Based on Postal Service delivery times)

UK - 22nd December

EU - 18th December

US - 17th December

WW - 12th December

2. SHIPPING METHODS

We now offer free tracked delivery to most countries for iphone, ereader and tablet cases.

Reading lamps and Files require paid delivery due to their size. Shipping options will be shown at checkout.

Office Files and more than 2 Reading Lamps require tracked shipping as standard due to their size - £4.95 UK Next Day / weight based pricing for International.

For countries where post is often delayed or lost (ie Mexico, Italy, S Korea, Brazil, China) only Paid tracked and signed for international shipping is available.

We now ship Office Files to International destinations. This is currently fixed at £4.95 for UK, £25-£75 for EU/ROW.

Add files to basket to calculate shipping price. Pricing is based on weight and scaled in steps: 1-5 files, 6-10 files and 10 or more files.

3. Delivery Timescales

Please allow the following (estimated)  timescales for our shipping options in addition to 1 working day before dispatch:

Non-Personalised products

Standard Non-Tracked & Tracked Delivery:

UK: 1-2 Days

Germany, France, Netherlands: 2-4 Days

Rest EU: 5-10 Days

US & Canada: 5-10 Days

Australia: 10-21 Days

Express Courier Delivery:

UK: Next Day

Germany, France, Netherlands: 2 Days

Rest EU: 3-4 Days

US & Canada: 3-5 Days

Australia: 3-5 Days

Personalised products

Standard Non-Tracked & Tracked Delivery:

UK: 1-2 Days

Germany, France, Netherlands: 2-4 Days

Rest EU: 5-10 Days

US & Canada: 5-10 Days

Australia: 10-21 Days

Express Courier Delivery:

UK: Next Day

Germany, France, Netherlands: 2 Days

Rest EU: 3-4 Days

US & Canada: 5-7 Days

Australia: 5-7 Days

These are estimates based on relevant mail service published figures. Some countries have longer processing times so please allow 7-10 days after the above guideline before contacting us.

4. RETURNS POLICY
We will refund or exchange any item within a year as long as it is returned in perfect condition for resale, with enclosing order details and return/refund request information to: The Manor Bindery, Calshot Road, Fawley, Hampshire, SO45 1BB, United Kingdom. Please Note: For exchanges we request repayment of postage costs of £3 for UK delivery and £5 for international. We will send a link for payment upon receipt of your returned case.